How to Build your ‘Digital Front Door’ for Procurement

A ‘Digital Front Door’ is a virtual single-point-of-entry where all your employees can interact with the Procurement function, finding answers to their queries and kicking off processes as needed. In my opinion, every Procurement function needs a Digital Front Door in hopes of accomplishing their mandates.

Most Procurement organizations agree… They would love to have a designated, fit-for-purpose workflow tool to help drive user compliance with Procurement policies and category strategies while providing a great user experience to employees. A few months ago, I covered how leading Process Orchestration tools can help you accomplish this.

However, for many Procurement teams, there’s a gap between what they want to do and what they can do given organizational constraints (e.g., budget, IT availability, etc.). When discussing Guided Buying, Intake Management or Process Orchestration tools with my clients, I often get the following feedback:

No. No, you’re not.

While building and selling the case to fund Procurement tools in your organization, you can build your own Digital Front Door solution in parallel with off-the-shelf Microsoft Suite tools. It will help do part of the convincing by illustrating the value of the concept and the limitations of ‘all purpose’ tools.

In this article, I share the instructions for how to put this in place in your business. All you need are SharePoint licenses and some elbow grease…

Disclaimer: If you can operate Microsoft Word, you can build yourself a ‘Digital Front Door’ after reading this article.

Let’s get to it.

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