Hi {{FIRST_NAME|readers}},

I hope you had a great weekend.

Last week, you I asked you which free asset I should write and publish over the summer. You voted:

  • 40% for The 2025 ProcureTech Buyer’s Guide

  • 26% for The Poor Man’s ProcureTech Stack

I’m still mulling over a few things but wanted to let you know how this poll turned out. I’ll keep you posted on next steps. Thanks for the input!

In tonight’s note, I want to address a pet peeve of mine… I’m sure it grinds your gears as well…

I just can’t stand it when I read an artificial intelligence “puff piece” that essentially just tell me artificial intelligence is or is going to be awesome without giving me any details about the “how”!

I want to start reversing the trend by arming you with some concrete knowledge about the relevant AI subdomains that are relevant for procurement. Let’s get specific.

Onwards!

📰 In this week’s edition:

  • 📄 2025 AI in Procurement Index report (sponsored)

  • 📋 5 procurement jobs that caught my eye

  • 🌙 The Top 10 AI Subdomains That Actually Matter in Procurement

Note: Some of the content listed above is only available in the email version of this newsletter. Don’t miss out! Sign up for free to get the next edition.

Table of Contents

The 10 AI Subdomains That Actually Matter in Procurement

Most content I come across on artificial intelligence in procurement these days is unfortunately way too general to be useful as it relates to practical application…

Everyone is talking about “AI” and its potential without going into much detail about the different subdomains of technology involved…

I’ve developed a trick to know if a piece of content is useful or not:

Can you switch out "artificial intelligence" for "computer", "internet" or "technology" and have the article still make sense? If yes, the article is probably a throwaway if you’re looking for practical application information...

After all, today “AI” can consume and generate video, images, text, structured and unstructured data, etc. But unless you know which methods (AI subdomains) are used for each piece, you won’t know whether a specific piece of tech is smoke and mirrors or the real thing…

So instead of another fluffy "AI will transform procurement" piece, let's dive into the 10 specific AI subdomains that are actually moving the needle in procurement right now.

This will help you develop your “BS meter” as you navigate the “AI application” market.

That being said, you also need to follow this space as things are evolving at a rapid pace… Weaknesses are being addressed every day!

Each subdomain will get the full treatment:

  • Strengths

  • Weaknesses

  • Specific procurement applications you can act on tomorrow

How I Ranked These 10 AI Subdomains

I've ordered these based on three criteria that matter most to procurement leaders:

  • Immediate Impact Potential: How quickly can you see measurable results?

  • Implementation Complexity: What's the barrier to entry for your organization?

Procurement-Specific Value: How well does this solve actual procurement problems vs. generic business challenges?

Let’s start with what's proven, then graduate to what's possible and lastly, what shows great, unrealized potential.

For the purposes of this article, I’ve defined Artificial Intelligence as:

Artificial Intelligence. Noun. Computer systems that can perform tasks typically requiring human intelligence—like recognizing patterns, making predictions, understanding language, optimizing decisions, and learning from experience. AI encompasses everything from simple rule-based automation to sophisticated systems that adapt and improve over time.

Alright, let’s get to it!

1. Robotic Process Automation (RPA)

What it is:

  • Software technology that creates configurable "software robots" to automate repetitive, rule-based digital tasks typically performed by humans. RPA bots interact with applications and systems through user interfaces, mimicking human actions like clicking, typing, copying, and pasting.

  • Unlike traditional automation, RPA works at the “presentation layer” (user interface) without requiring changes to underlying systems or APIs. Modern RPA platforms include workflow orchestration, exception handling, and basic AI capabilities for document processing.

Strengths:

  • Fast implementation with immediate ROI and minimal system changes

  • Highly accurate for repetitive, rule-based tasks

  • Works 24/7 without breaks, reducing processing time

  • Easily scalable up or down based on demand

Weaknesses:

  • Brittle when underlying systems or processes change

  • Limited to structured data and predefined rules

  • Requires maintenance when applications are updated

  • Cannot handle exceptions or make complex decisions

Specific Applications:

  • Purchase Order Processing: Auto-generate POs from approved requisitions

  • Supplier Onboarding: Automated data collection and validation workflows

  • Invoice Matching: Three-way matching for standard transactions

2. Machine Learning (Classification & Regression)

What it is:

  • A subset of AI that enables systems to automatically learn and improve from experience without being explicitly programmed for every scenario. Classification algorithms categorize data into predefined groups, while regression algorithms predict continuous numerical values.

  • These techniques use statistical methods to identify patterns in historical data, then apply those patterns to make predictions about new, unseen data. Common algorithms include decision trees, random forests, support vector machines, and neural networks.

Strengths:

  • Excellent performance with large, structured datasets

  • Can identify complex, non-linear patterns humans can't easily detect

  • Provides quantifiable confidence levels for predictions

  • Continuously improves performance as more data becomes available

Weaknesses:

  • Requires high-quality, representative training data

  • Can overfit to historical patterns and miss emerging trends

  • Often operates as "black boxes" with limited “explainability” (How did the algorithm get to the result? Unclear…)

  • Performance degrades when real-world conditions differ from training data

Specific Applications:

  • Spend Analytics: Auto-classify transactions into categories with 95%+ accuracy

  • Price Benchmarking: Predict fair market prices based on specifications and market conditions (if future resembles past…)

  • Supplier Segmentation: Automatically group suppliers by risk, performance, and strategic value

3. Natural Language Processing (NLP)

What it is:

  • A branch of AI that focuses on the interaction between computers and human language. NLP combines computational linguistics with statistical and machine learning models to enable computers to process, understand, and generate human language in written or spoken form.

  • It encompasses tasks like text analysis, language translation, sentiment analysis, named entity recognition, and text generation. Modern NLP leverages deep learning architectures like transformers to understand context, meaning, and nuance in human communication.

Strengths:

  • Processes vast amounts of text data quickly and consistently

  • Identifies patterns and insights humans might miss in large document sets

  • Scales language understanding across multiple languages and domains

  • Automates repetitive text analysis tasks with high accuracy

Weaknesses:

  • Struggles with ambiguity, sarcasm, and cultural context

  • Performance degrades significantly with domain-specific jargon or specialized terminology

  • Requires large amounts of training data for optimal performance

  • Can perpetuate biases present in training data

Specific Applications:

  • Contract Intelligence: Extract key terms, obligations, and risks from thousands of contracts automatically

  • Spend Classification: Automatically categorize unstructured spend descriptions into proper taxonomy

  • Supplier Risk Monitoring: Analyze news, social media, and public filings for supplier risk indicators

4. Predictive Analytics

What it is:

  • A branch of advanced analytics that uses historical data, statistical algorithms, machine learning techniques, and data mining to predict future outcomes and trends. It goes beyond descriptive analytics (what happened) to forecast what is likely to happen.

  • Predictive models analyze patterns in historical and transactional data to identify risks, opportunities, and optimal timing for decisions. Techniques include regression analysis, time series forecasting, decision trees, and ensemble methods.

Strengths:

  • Transforms reactive decision-making into proactive strategy

  • Quantifies uncertainty and provides confidence intervals for predictions

  • Identifies early warning signals before problems become critical

  • Optimizes resource allocation and planning across time horizons

Weaknesses:

  • Accuracy depends heavily on data quality and historical relevance

  • Struggles with unprecedented events or fundamental market shifts

  • Can create overconfidence in uncertain or volatile environments

  • Requires continuous model updates as conditions change

Specific Applications:

  • Demand Planning: Predict material needs 6-12 months in advance

  • Supplier Financial Health: Early warning system for supplier bankruptcy risk

  • Market Intelligence: Anticipate commodity price movements and optimal contracting timing

5. Anomaly Detection

What it is:

  • A collection of techniques used to identify patterns in data that deviate significantly from expected or normal behavior. Also known as outlier detection, it involves establishing a baseline of "normal" patterns and flagging observations that fall outside acceptable ranges.

  • Methods include statistical approaches (z-scores, isolation forests), machine learning techniques (one-class SVM, autoencoders), and time series analysis. Anomaly detection can be supervised (with labeled anomalies), unsupervised (finding unknown patterns), or semi-supervised.

Strengths:

  • Identifies rare but critical events that traditional monitoring might miss

  • Works well with large-scale, high-dimensional datasets

  • Can detect novel threats or problems not seen before

  • Provides early warning systems for various domains

Weaknesses:

  • High false positive rates can lead to alert fatigue

  • Difficulty distinguishing between true anomalies and natural variations

  • Requires careful tuning of sensitivity thresholds

  • Performance varies significantly across different data types and domains

Specific Applications:

  • Fraud Detection: Identify suspicious purchasing patterns and duplicate payments

  • Process Monitoring: Detect when procurement processes are breaking down

  • Supplier Behavior Analysis: Flag unusual supplier activity that might indicate issues

6. Computer Vision

What it is:

  • A field of AI that trains computers to interpret and understand visual information from digital images and videos. It combines image processing, pattern recognition, and machine learning to extract meaningful information from visual data.

  • Computer vision systems can perform tasks like object detection, image classification, facial recognition, optical character recognition (OCR), and quality inspection. Modern approaches use convolutional neural networks (CNNs) and deep learning to achieve human-level or superhuman performance in many visual recognition tasks.

Strengths:

  • Processes visual information faster and more consistently than humans

  • Detects subtle patterns and anomalies that human eyes might miss

  • Works continuously without fatigue or attention lapses

  • Can analyze multiple visual characteristics simultaneously

Weaknesses:

  • Sensitive to changes in lighting, angles, and image quality

  • Requires extensive training data for each specific use case

  • High computational requirements for real-time processing

  • Can be fooled by adversarial examples or unexpected visual variations

Specific Applications:

  • Invoice Processing: Extract data from invoices regardless of format or layout

  • Quality Inspection: Automated defect detection for incoming materials

  • Asset Management: Visual recognition for inventory counting and asset tracking

7. Optimization Algorithms

What it is:

  • Mathematical and computational methods designed to find the best solution among all feasible solutions to a problem. These algorithms systematically search through possible solutions to minimize or maximize an objective function while satisfying constraints.

  • Approaches include linear programming, genetic algorithms, simulated annealing, and gradient-based methods. Modern optimization leverages metaheuristics and AI techniques to solve complex, multi-objective problems with thousands of variables and constraints.

Strengths:

  • Finds mathematically optimal or near-optimal solutions to complex problems

  • Handles multiple competing objectives and constraints simultaneously

  • Scales to solve large-scale problems with thousands of variables

  • Quantifies trade-offs between different objectives

Weaknesses:

  • Requires precise mathematical formulation of objectives and constraints

  • May find local solution rather than global solution in complex landscapes

  • Computational complexity can grow exponentially with problem size

  • Solutions may be mathematically optimal but practically infeasible

Specific Applications:

  • Supplier Portfolio Optimization: Balance cost, risk, and capability across supplier base

  • Transportation Optimization: Minimize logistics costs while meeting service requirements

  • Inventory Optimization: Find optimal stock levels across multiple locations and SKUs

8. Large Language Models (LLMs)

What it is:

  • Sophisticated AI models trained on vast amounts of text data to understand and generate human-like language. LLMs use transformer architecture with billions of parameters to capture complex patterns in language, enabling them to perform tasks like text completion, translation, summarization, question-answering, and creative writing.

  • These models learn statistical relationships between words, phrases, and concepts, allowing them to generate coherent, contextually appropriate responses across diverse topics and domains.

Strengths:

  • Exceptional versatility across multiple language tasks without task-specific training

  • Strong understanding of context, nuance, and implicit meanings

  • Can generate human-quality text for various purposes and styles

  • Rapidly adaptable to new domains through prompt engineering

Weaknesses:

  • Can generate plausible-sounding but factually incorrect information ("hallucinations")

  • Computationally expensive to train and deploy at scale

  • May exhibit biases present in training data

Specific Applications:

  • RFP Generation: Create comprehensive RFPs from basic requirements

  • Contract Analysis: Summarize contract terms and identify potential issues

  • Procurement Intelligence: Answer complex questions about spend patterns and supplier performance

9. Recommendation Systems

What it is:

  • AI systems that predict and suggest relevant items, content, or actions to users based on their preferences, behavior patterns, and similarities to other users. These systems use collaborative filtering (user-item interactions), content-based filtering (item characteristics), or hybrid approaches combining both methods.

  • Modern recommendation engines leverage deep learning, matrix factorization, and knowledge graphs to understand complex user preferences and item relationships across multiple dimensions.

Strengths:

  • Personalizes experiences and improves user engagement

  • Discovers hidden patterns in user preferences and item relationships

  • Scales to handle millions of users and items efficiently

  • Continuously learns and adapts to changing preferences

Weaknesses:

  • Can create filter bubbles and reduce diversity of recommendations

  • Vulnerable to cold start problems with new users or items

  • May perpetuate existing biases in historical data

  • Requires significant user interaction data to be effective

Specific Applications:

  • Catalog Intelligence: Suggest alternative products that offer better value

  • Supplier Recommendations: Propose new suppliers based on category and performance patterns

  • Contract Templates: Recommend optimal contract terms based on similar agreements

10. Reinforcement Learning

What it is:

  • A machine learning paradigm where agents learn to make optimal decisions through trial and error interactions with an environment. The agent receives rewards or penalties based on its actions and learns to maximize cumulative reward over time.

  • Unlike supervised learning, reinforcement learning doesn't require labeled training data. Instead, it learns from experience. This approach uses techniques like Q-learning, policy gradients, and actor-critic methods to solve complex sequential decision-making problems.

Strengths:

  • Learns optimal strategies for complex, multi-step decision problems

  • Adapts continuously to changing environments and conditions

  • Can discover novel strategies humans might not consider

  • Handles uncertainty and balances exploration vs exploitation

Weaknesses:

  • Requires extensive training time and computational resources

  • Needs safe environments for trial-and-error learning

  • Difficult to interpret or explain decision-making processes (“AI Explainability” - Auditors won’t like that 😅)

  • Performance can be unstable during learning phases

Specific Applications:

  • Dynamic Sourcing: Optimize supplier selection based on real-time performance

  • Negotiation Support: Learn optimal negotiation strategies for different supplier types

  • Contract Terms Optimization: Find the best balance of risk and cost across contract portfolios

The Reality Check

Here's what I've learned after 12+ years in procurement technology: Most AI initiatives fail not because the technology doesn't work, but because organizations buy solutions instead of solving problems.

The winning approach?

  1. Chase specific business outcomes first. Don't start with "we need AI." Start with "we need to reduce contract review time by 50%" or "we need to catch duplicate payments before they happen." Be ruthlessly specific about the measurable outcome you want.

  2. Find vendors who claim to solve for that exact outcome. Not vendors selling "AI-powered procurement platforms." Vendors solving your specific problem. If they can't articulate exactly how their solution addresses your outcome, keep looking. There are 600+ vendors on the ProcureTech market today (and this number is growing every day…). Glass slippers for your foot exist.

  3. Validate their "how" against this list. When a vendor pitches you, ask: "Which AI subdomains does your solution primarily use?" Then check their answer against the strengths and weaknesses above. Does their approach actually match your problem type? Red flag if they can't be specific.

  4. Demand reference customers with similar problems. Not just any references… Customers who had your exact problem and can quantify the results. Ask to speak with procurement users, not just IT contacts. Get specific numbers, not vague "efficiency improvements."

  5. Test at the smallest possible scale. Pilot with one category, one region, or one process before enterprise rollout. Prove it works in your context with your data, your systems and your team before scaling. Most "successful" AI implementations started as tiny experiments.

  6. Deploy only after proof. If the pilot delivers measurable results that align with your original outcome, then scale methodically. If not, fail fast and try a different approach.

The organizations winning with AI in procurement aren't the ones with the biggest AI strategies. They're the ones with the most disciplined validation processes.

“But Joël what about building AI apps in-house??”

  • Unless you are planning to build a permanent, world class Procurement application development team in-house, I don’t advise this route… You can build mini-apps but nothing mission critical… Why? You’re not in the procurement software business… Nor do you want to be!

Your next step: Look at your biggest procurement pain point this week. Which of these 10 subdomains could address it specifically? Start there.

What's your experience been with AI in procurement? Hit reply or comment below and let me know which subdomain you're seeing the most (or least) success with.

There is no magic in magic, it’s all in the details.

Walt Disney
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See you next week,

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